Webmaster Agreements

Maintenance Plans

Designed to protect your investment. All of our clients are on a hosting & maintenance plan. This is required to keep your site live and to ensure protected from vulnerabilities. We take on the stress of making sure your site is protected, maintained, backed up and secure.



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Standard


$150/mo

For low activity, small/medium sized sites. Typically 3-20 pages sizes with less than 1k visitors a month.

Website Hosting

Free Restore From Backups

Plugin & CMS Updates

Monthly Security Scans

Small content edits [1h]

Monthly Site Health Check

Privacy Policy Generation

SSL Certificate Installation

Traffic Reports

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Premium


$250/mo

**MOST POPULAR**
For moderately active, small/medium sized sites. Typically 20-100 pages with between 500 and 2000 users a month.

Website Hosting

Free Restore From Backups

Plugin & CMS Updates

Monthly Security Scans

Small content edits [1h]

Monthly Site Health Check

Privacy Policy Generation

SSL Certificate Installation

Traffic Reports

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VIP


$300+/mo

For moderately active, small/medium sized sites. Typically 50+ pages with 1000+ users a month.

Website Hosting

Free Restore From Backups

Plugin & CMS Updates

Monthly Security Scans

Small content edits [1h]

Monthly Site Health Check

Privacy Policy Generation

SSL Certificate Installation

Traffic Reports

  • Optional Add Ons

    • CRM & Other Third Party Integration
    • ADA Accessibility Compliance (~$490/yr)
    • Advanced SEO  
    • Google Business Profile Setup
    • Google Analytics Installation
    • User Behavior Tracking
    • Newsletter Sign Up Integration
    • Payment Portal
    • PDF File Downloads 
    • Website Editor Training (Starts at $250)
    • Additional Forms (Starts at $200)
    • Search Function

    • Ask about others! 
Website consultation with Kristin Kniss at Alpine Design

Bonus

I offer to take care of any quick website updates you might have (up to 1 hr) every month! You’ll have the peace of mind knowing that your site is safe and that you have us in your corner for any quick updates or any issues you may have.



Plus you get 10% off my regular project price for any work over that 1 included hour.



Extra fees may be incurred for sites I didn’t build.

We may charge an onboarding fee if your site needs additional work to bring it up to our standards for security and maintenance.

Web Package Details


All Monthly Maintenance Fee Includes:

  • Hosting & backups
  • Security monitoring
  • Plugin & CMS updates
  • Monthly site health check
  • Small content edits


Clients are required to have minimal brand assets before a website project. This includes logo, fonts, colors, and imagery.


If you need this, we offer branding options!

*Turnaround time is based on client having all information available at the start time of project, and following the project timeline/schedule provided by Alpine. We are very schedule focused and require sticking to our timeline to allow us to serve all clients fairly. We appreciate your collaboration and understanding!


Ongoing Care & Support Packages Available, as well.

FAQs

Review some common questions!

  • What sets us apart?

    We lead with design. Our team brings a strong background in design, branding, and business strategy. 


    Many agencies take a task-based approach—collecting your information and simply putting it online—we act as true partners. We offer consultation, guidance, and strategic insight every step of the way.


    Every decision is intentional, from page structure and navigation to color palettes, content flow, and calls to action. 


    Our focus is on aligning your brand with your business goals, creating a website that makes an impact, drives conversions, and reflects your unique identity.

  • Can I edit my own website?

    Absolutely! Once your site is live, we provide you access. We can create personalized training videos to walk you through how to make updates on your own. 1hr of training is included. If more is required, we can discuss costs.

  • How do I make changes after launch?

    Each package includes 1hr for free. All requests MUST come through the client portal in order for us to manage all client needs efficiently and fairly. 

  • Do you offer payment plans?

    Yes! We can set up auto pay plans for you at no extra expense. 


  • How do I pay?

    Our maintenance + hosting plan is a required  monthly subscription. Our system automatically bills every month.  


    Most website projects are 50% upfront and 50% upon completion. If you’d like to pay in smaller installments, we’ll work with you to create a payment plan that fits your budget.

  • Where are you located? Do you work with clients remotely?

    We’re based in Alaska and work with clients across the U.S. (and some international!). All of our services can be delivered remotely, and we’re fully set up to collaborate seamlessly across time zones.

  • How do we meet? In person or virtually?

    We’re happy to meet in person or via Zoom—whatever works best for you.


    For local clients, we love doing on-site visits. Experiencing your business firsthand and connecting with your team helps us better understand your brand, ensuring your messaging and visual presence align across every touchpoint.

  • Do you offer hosting?

    Yes, web hosting is included with your monthly plan.

  • Can I decline a maintenance plan?

    No, this plan is required. It covers the essential hosting and maintenance services needed to keep your website live, secure, and up to date.

  • Do you offer Google Business Profiles?

    Yes! This can be purchased as an add on service. 


  • Do you offer SEO?

    A website is an online foundation for a business...but if ranking at the top of Google is a priority, it’s important to know that a website alone isn’t enough.


    Ongoing SEO requires continuous management of your website’s technical setup, fresh content (like blog posts), and your Google Business Profile. It’s a separate service beyond the website build and is ideal for businesses looking to consistently show up in the top 1–3 results.


    If strong local search rankings are part of your growth strategy, we’re happy to connect you with trusted partners or discuss a custom SEO support plan.


  • What if I need a domain?

    No problem. It is our policy not to own your domain; it's also not in your best interest for anyone to own your domain - except you. We really like ionos.com for your domain purchase. It's about $12/yr, free privacy and is easy to allow people to give access for website pointing.

  • I’m just getting started and need a business name and brand. Can you help?

    Congratulations on the new business idea! Sounds like you need a brand! We can support you with a custom package. Let’s chat about your options. 

  • What’s Included in the Monthly Hosting & Maintenance Fee?

    Hosting

    We handle your website’s hosting—this is the space your site lives on the internet. Every website needs it, and we manage it for you as part of your plan.


    Maintenance

    Just like a car or a house, your website requires continuous upkeep and maintenance to ensure it runs smoothly, stays secure, and performs at its best.


    Your monthly fee covers the essentials that keep your website secure, stable, and running smoothly behind the scenes:


    Automatic Backups

    Your website is backed up regularly, so if anything ever goes wrong, we can restore it quickly and minimize downtime.


    Security Monitoring

    We perform routine checks to keep your site protected from threats and vulnerabilities.


    Form Compatibility Checks

    We ensure that your contact and inquiry forms continue working correctly as platforms and browsers evolve.


    Technology Maintenance

    Just like a car or a home, websites experience natural wear and tear over time. Software updates, platform changes, and third-party integrations can all impact performance. We monitor these changes and address common issues proactively.


    For more complex issues or advanced updates that require over 3 hours of support, we’ll reach out to discuss your options and any additional costs. This is more common for websites with custom features or third-party integrations.


  • How does the subscription work?

    You pay a one-time design/build fee plus an ongoing monthly fee for hosting, updates, and support. The monthly fee continues after your site launches to keep your website secure, updated, and performing well.

  • What if I need more than 1 hour of updates a month?

    We can either bill hourly for extra time or upgrade you to a higher plan that includes more support hours.

  • Who owns the images and content?

    If we provide images, we own them. If you provide images, you own them. Please note that all imagery that we provide as a part of our services are owned by Alpine Design & Consulting, LLC and cannot be used elsewhere for any other purpose. You cannot use our website content, including pictures, for printing on your banners or any other usage. 


  • What if I don’t have good imagery?

    No problem—we have a few options. We have agency subscription to high-quality stock imagery at Adobe Stock , which allows us to license professional photos for use on your website.


    If you’d like broader usage rights (for things like print materials, social media, or other marketing), you also have the option to purchase images directly.


    That said, we always recommend investing in your own professional photography when possible. Custom imagery helps your business stand out and builds stronger trust with your audience.

  • How much does a website cost?

    Determining an exact cost for a website can be a bit tricky, as it largely depends on the specific features and functionality you're after, as well as the project's size and complexity. That being said, we have provided packages based on common needs. Our websites typically ranges from $5,000 to $50,000.

  • What can get done within 1 hr?


    A 1h task is something that can be done in under thirty minutes and includes things like adding a team member to your about page, posting a pre-written blog post, editing text on a page, or switching out an image on a page.


    Advanced functionality and additional pages would need to be quoted separately. Beyone 1hr, we'll bill at $100 (20% discount from regular hrly rate)